We need to allow the Remote Desktop feature if it is blocked or not allowed through Windows Firewall. Many times, the firewall will block some incoming and outgoing connections by default. If we are having any issue with the RDP then this is a must to do. Solution 1: Change/Tweak Firewall Settings Now let’s take a look at the different solutions provided by our Support Engineers to resolve this error message. How we resolve the ‘remote desktop can’t connect to the remote computer’ error They are:įor instance, the error appears as below. Moreover, there are some known causes for this error. This error occurs due to various reasons that include wrong login credentials, connectivity issues, or the use of HTTP/UDP protocol. Why does the ‘remote desktop can’t connect to the remote computer’ error occur Today we’ll take a look at the causes for this error and see the fix. Here at Bobcares, we have seen several such Windows-related errors as part of our Server Management Services for web hosts and online service providers.
Click Ok and then Ok again to close both popups, so that you only see the list of settings again.The error ‘remote desktop can’t connect to the remote computer’ occurs due to various reasons that include wrong login credentials, connectivity issues, or the use of HTTP/UDP protocol.Double click the field below “Value” (with the black arrow to the left) and type in “TERMSRV/*” (without the double quotes).Change the setting to “Enabled” and then click the “Show…” button in the “Options:” window where it says “Add servers to the list:”.
Double click the setting called “Allow delegating default credentials with NTLM-only server authentication” to edit it.Browse to Local Computer Policy > Computer Configuration > Administrative Temples > System > Credentials Delegation.(Ignore any popups about errors if you get any when the Group Policy Editor console opens up). Right-click the gpedit.msc shortcut and click run as Administrator.Click Start and type “GPEDIT.MSC” to search for the shortcut to the Windows Group Policy Editor.Here’s how to fix the issue with RDP not saving the login information, which should work not just on Windows 10, but also other versions of Windows if you have the same problem :
Despite ticking the box to save the credentials, it would always prompt me to enter the password. After upgrading to Windows 10, I have had some issues with a couple of RDP connections that wouldn’t store the username and password (credentials).
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